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Showing posts with the label process

How OpsGenie help me and Why I returned to the pdf long Incident report?

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  Hi! First of all, I would like to say a big thank you for the  OpsGenie  team for each integration (Slack, call routings, apps, Jira, etc.). Because that integration helps me to reduce the time of reaction to the incident. So, let's start step by step: We are using OpsGenie since the end of 2016. On that period OpsGenie had a smooth option for delivery SMS notification for our Nagios in the critical problem. Also, it was additional pros as an escalation workflow. Based on flow which is described on official docs we go forward. Source:  https://docs.opsgenie.com/docs/alert-notifications-flow Now our scheme a little bit complicated and more integrated with another part of the infrastructure. My one of the purpose was autogenerating of the incident report, which was required in our company. Why did I want to have autogenerated? Because we had a pdf template that includes around  50  questions. As a result, I hate the process of fill info into that report and...

What I will do if I am a new in Confluence?

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  Hi community, This small article is to imagine what I will do if I am new for Confluence. In summary, these theses the main one. 1. Don't worry! 2. Experiments 3. Don't worry and repeat Well, let's start 1. New user needs to know about the site, personal and archived spaces. This is an awesome  article - mission.   2. After that play on his personal space, because you are the owner for your small world in the bigger world of Confluence instance.   Space Permissions overview 3. And the last one is the  macro overview Well, and the last option for a new person is the so helpful add-on (app). That's  c onfluence source editor 3.1. After install this app, you can see this button "<>" 3.2. After that you will confluence xhtml format as CMS system like WordPress, Drupal, Joomla etc.   3.3. For what do I need that possibility? Of course, troubleshooting, automatisation and faster change specific value in one page. One of this info located is...