Removing a Field in Jira Can Improve Request Processing Speed by Up to 30 Percent
During the tough times of the Covid-19 pandemic, I got a request from the Atlassian community to help with a Jira performance issue. Surprisingly, the solution was simple: removing an unused custom field in the default settings improved the performance for many projects. In this article, I’ll explain how this small change made a big difference. The Problem In 2020, as everyone adjusted to remote work and more online activities, users saw a big slowdown in many system, as on-prem Jira’s performance. The cause was hard to find, causing frustration. Error Analysis After adjusting logging level for all dedicated package (still unclear why package com. was only FATAL level), and x Upon delving into the logs, it became evident that there was an overwhelming number of errors linked to a particular custom field. This field, VIM: auto (customfield_16204), was part of the Jira Misc Custom Fields (JMCF) plugin. A typical log entry looked like this: 2020–07–30 13:45:19,458+0300 http-nio-8080-exe